Bootstrap Software
 
support
 
troubleshoot
 
monitor
No matter what your situation, we can tailor our support to your needs. We offer hosting, maintenance, and ongoing support for websites and custom applications, and we manage large-scale, mission critical systems using custom tools and software. With a focus on build management, regression testing, troubleshooting, bug fixing, ad hoc reporting, incremental development, and creative services, we can be here when you need us.
Technology is always changing: new browsers get released, there are future use cases, operating systems change, there are new data idioms, or your platform shifts. We want to ensure that your business weathers these changes with minimal incident. With experts in a wide variety of technologies and all layers of the technology stack, our team is efficient at finding the root cause of an issue and moving quickly to affect the repair. After all, time is money.
Sometimes you want Big Brother to be watching, especially if it means your project stays up and running with no downtime. Before launching anything new, we perform automated regression tests and other health checks to make sure everything is right on the money before going into production. Once you’re live we use a variety of tools and methods to monitor your system, including automatic remediation scripts (so that common issues can automatically be resolved in a matter of seconds), and old fashioned human check-ins. We monitor in real time to ensure that we are alerted to any issue before it becomes a problem for you (and your users).